Boundless Expeditions Financial Policies
Boundless Expeditions is a dba of Wonder Voyage Missions, a legal non-profit under the jurisdiction and laws of a non-profit organization in the State of Texas. Boundless Expeditions is an educational organization and not under any particular religious affiliation.
A deposit of $250 per person is required to secure your reservation. To secure reservations on a trip departing within 90 days, a full payment is required at the time of booking.
Final payment for all trips is due at least 60 days prior to departure, unless otherwise stated. Boundless Expeditions reserves the right to cancel reservations that are not paid in full at any time after final payment is due, in which case cancellation charges will apply. Program rate charts state prices per person and are based on double occupancy. Our list prices now include departure taxes, port charges, surcharges. Government fees are not part of our list price and will be billed as separate items on your invoice.
Every effort has been made to produce pricing information accurately. Boundless Expeditions reserves the right to correct promotional or pricing errors at any time, or to increase the Trip Price in the event of cost increases due to changes in currency fluctuations, park fee increases, taxes, or fuel surcharges, or other reasons, unless you pre-paid in full.
Cancellation and Refunds
If a Boundless Expeditions voyage is cancelled because a location experiences a crisis (political, weather related, etc…) beyond our control which makes travel hazardous we will attempt to reschedule your trip to a new location during or as close to the same dates as the original trip. If you decline the new location you can receive a refund of 60% of the overall cost of the voyage. If you do continue there will be no increase in cost. If you decide, you can cancel your trip and apply all funds paid to date to another upcoming BE trip within a year of your original trip. If you cancel your trip outright you will receive a refund based on the cancellation chart minus you’re a $250 processing fee.
If Boundless Expeditions cancels a scheduled trip you will be refunded any monies you have paid to date including your deposit.
If you cancel your Boundless Expeditions trip for any reason, you shall receive a refund based on the cancellation chart plus the processing fee. You may also reapply all funds paid to date, minus the date deposit, to any other BE trip within 12 months of your original trip dates minus the processing fee. If you must cancel your trip, you must do so in writing. Cancellation charges will be calculated as of the date we receive your cancellation. Cancellation charges and refunds shall be calculated in accordance with these Terms and Conditions and BE’s cancellation policy. Any applicable refunds will be returned to you in the manner in which payment was made, and processed within 30 days of receipt of your cancellation.
Processing Fee: All cancellations made later than twelve days after booking are subject to a non-refundable fee of $250. This fee reflects only Boundless Expeditions costs of administering a reservation.
Cancellation Charges Generally: Unless otherwise stated next to the program’s rate chart, you will receive a refund equal to your Trip Price less the following per-person charges. Charges shown include the $250 administrative fee.
|Prior to departure||$250 processing fee|
|90 days or more||25% of selling price*|
|89-60 days||50% of selling price*|
|59-30 days||75% of selling price|
|29 days—departure||100% of selling price|
*Or $300—whichever is greater
If you are a no-show, if you cancel your trip after the departure date, or if you leave a trip already in progress, you will not receive any refund for any unused portion of your trip.
If you reserved a double room and are sharing with a friend or family member, and that person cancels prior to departure, you may be subject to additional single supplement and travel protection fees.
If you make changes to your reservation that affect departure city, pre- and post-trip extensions, or passport name changes between 90 and 45 days prior to departure an administrative charge of $50 per person will apply. Boundless Expeditions cannot accept any changes to reservations within 45 days of departure. If you make changes to your departure date or destination, it will be treated as a cancellation and the relevant cancellation charges will apply. Traveler substitutions are considered reservation cancellations and are subject to the above cancellation charges.
All traveler requests, including preferred air schedules, and special accommodations, are subject to availability and are not guaranteed, and charges may apply.
In certain circumstances, Boundless Expeditions may change the departure date of your trip or consolidate any trips that do not reach a minimum level of participation or are overbooked. In this event, you will be offered an alternative departure date or trip. If we are not able to agree upon a suitable alternative, you will be entitled to cancel your reservation and receive a full refund of your trip price plus any cost you paid for the Expedition Protection Plan.
Boundless Expeditions reserves the right to cancel or shorten a trip without notice, in which event your sole remedy shall be a prorated refund for any unused portion of the trip.
Most trips offer a limited number of single rooms, subject to availability and hotel space. Please see individual trip rate charts for Single Supplement costs.
Roommate matching: If you reserve a trip where sharing is possible and you would like to share a twin-bedded room with another single traveler of the same gender, Boundless Expeditions will do its best to match you with a roommate and you will not be charged a single supplement even if Boundless Expeditions is not able to match you.
Passports and Visas
A valid passport is required for U.S. citizens traveling on our international trips. You will be notified if your destination requires a visa for U.S. citizens. All passports must contain at least five blank pages and must be valid for six months after the completion of your trip. Non-U.S. citizens should contact the appropriate consular office for entry requirements pertaining to their trip, as Boundless Expeditions is not responsible for providing you with this information or documentation.
Boundless Expeditions is not responsible if an airline cancels or delays a flight for any reason (including weather). If you are unable to make your departure, it is your responsibility to work with the airline on which you are ticketed to reach your destination. Boundless Expeditions is not responsible for any additional expenses you may incur prior to joining your trip. Boundless Expeditions is not responsible for and will not provide any refund for portions of trips missed due to cancelled or delayed flights.
If an air schedule requires an overnight stay in a gateway city, the costs of the overnight stay (including hotel and meals) are at your expense. Air routings are subject to availability. Routings are not guaranteed, and are subject to change at any time.
You must advise Boundless Expeditions in writing, at or prior to booking, of any physical, emotional or mental condition which (a) may affect your ability to fully participate in the trip; (b) may require professional attention during the trip; or (c) may require the use of special equipment. If any such condition arises after the trip is booked, you must advise Boundless Expeditions in writing immediately.
Boundless Expeditions reserves the right to decline or cancel your reservation, or to remove you from a trip in progress, if Boundless Expeditions reasonably determines your condition would adversely affect the health, safety, or enjoyment of you or of other participants. If Boundless Expeditions removes you from a trip in progress pursuant to this paragraph, you will not be entitled to any refund of your Trip Price and Boundless Expeditions shall have no further liability.
Most Boundless Expeditions trips are not wheelchair-accessible, as wheelchair assistance or accessibility in international destinations cannot be guaranteed. If your trip is wheelchair-accessible and you require a wheelchair, you must provide your own small, collapsible wheelchair. If you are unable to travel without assistance, you must be accompanied by an able companion. If you have a condition which requires special equipment or treatment, you must bring and be responsible for all necessary items related to your condition. Boundless Expeditions cannot accommodate motorized scooters of any kind. On international trips, BE cannot accommodate women past their sixth month of pregnancy and cannot accommodate service animals.
If you have a condition as contemplated herein, you travel at your own risk. Boundless Expeditions is not liable for any injuries or damages you may suffer relating to such a condition, including without limitation loss of special equipment, lack of assistance with or accommodation of special needs, and unavailability of medical assistance or treatment.
Boundless Expeditions is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is Boundless Expeditions responsible for the quality of medical care, or lack thereof, you may receive while on the trip.
As a tour Boundless Expeditions organizes, promotes, and sells tour programs consisting of certain travel services, including surface, sometimes air, and water transportation, sightseeing excursions, and cruise/hotel accommodations that Boundless Expeditions purchases or reserves from various suppliers (collectively, “Suppliers”). Boundless Expeditions does not own or operate any of these Suppliers. The Suppliers providing travel services for Boundless Expeditions tour programs are independent contractors, and are not agents or employees of Boundless Expeditions. As such, Boundless Expeditions is not responsible for any negligent or willful act or failure to act of any supplier or of any third party. Some tours include visits to shops and merchants. Boundless Expeditions is not responsible for any purchases you make during your trip, whether that merchant is part of the scheduled itinerary or not. By utilizing the travel services of the Suppliers, you agree that you will look to such Suppliers for any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither BE nor any representative of Boundless Expeditions shall be liable.
Without limitation, Boundless Expeditions is not responsible for any injury, loss, or damage to person or property, death, delay, or inconvenience in connection with the provision of, or failure to provide, any goods or services occasioned by or resulting from—but not limited to—acts of God or force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations (except as expressly set forth herein), mechanical or other failure of airplanes or other means of transportation or for the failure of any transportation mechanism to arrive or depart on time, sanitation problems, lack of medical care, or for any other cause beyond the direct control of Boundless Expeditions.
To the extent that Boundless Expeditions is involved in booking air transportation for you, Boundless Expeditions acts as an agent of the air carrier and not as your agent. For all other purposes, Boundless Expeditions does not act as an agent for any party whatsoever.
Boundless Expeditions reserves the right to decline to accept or retain any person as a member of any trip. Except as discussed above in “Medical Issues” your sole remedy shall be a prorated refund of your Trip Price for any unused portion of the trip.
Boundless Expeditions reserves the right to modify itineraries and substitute hotels and accommodations. Included features may not be available for all departures.
Applicable Law and Liability
This relationship shall be governed by the laws of the State of Texas without regard to conflicts of laws principles. Any claims against Boundless Expeditions must be brought in the Courts of the State of Texas, to the exclusion of the Courts of any other state and country. Any action for damages, whether arising from contract, tort, or otherwise must be brought within one year from the date of departure, or else shall be irrevocably waived.
In no event shall Boundless Expeditions be liable for any indirect, consequential, punitive, multiple, incidental, special or exemplary damages, however caused, and whether in contract, tort or under any other theory of liability, and regardless of whether Boundless Expeditions has been advised of the possibility of such damages. Notwithstanding the foregoing, Boundless Expeditions liability for damages hereunder shall in no event exceed the amount actually paid by you to Boundless Expeditions for the trip giving rise to the claim. The foregoing limitation of liability shall not apply to liability for death or personal injury to the extent applicable law prohibits such limitation.
Overseas Medical/ Evacuation Insurance
Any participant traveling out of the United States with Wonder Voyage will be required to purchase minimal medical evacuation insurance from Insurance Services of America. Boundless Expeditions will need proof of this insurance in our offices 10 days prior to their trip. Boundless Expeditions does not receive any financial compensation from Insurance Services of America. All insurance is for the sole protection of the trip participants. See Insurance Services of America for all coverage information.
Boundless Expeditions is very respectful about the privacy concerns of the visitors to its site on the Internet. As a general policy, no personal information is automatically collected from visitors to its sites. However, certain non-personal information of visitors is recorded by the standard operation of Boundless Expeditons Internet server. Information tracked includes the type of browser being used by the visitor (e.g., FireFox, Internet Explorer), the type of operating system (e.g., Macintosh, Windows) in use by the visitor and the domain name of the visitor’s Internet service provider (e.g., America Online, Earthlink). By having this information, web pages optimized for a particular visitor’s computer are automatically available to that visitor. Other uses of this information include internal review of the number of visitors to the sites, but only in an aggregate and non-personally-identifiable form. E-mail addresses and other personally identifiable data about visitors to this site are known to Boundless Expeditions only when voluntarily submitted. Boundless Expeditions does not sell, rent, lend, suggest, accidently slip or give for reasons of spite, any personal information to third party companies, including name, email or home address. We hate SPAM as much as you!
Your Acceptance of These Terms
If you have any questions about this policy, you may contact
P.O. Box 2135
Coppell, TX 75019